Effective date: October 26, 2026
This Privacy Policy explains how GILYAN LLC, doing business as Energilz (“Energilz,” “we,” “us,” or “our”), collects, uses, and protects personal information when you visit https://energilz.com (the “Site”), register a product, contact us, or buy Energilz products through Amazon or other retailers.
GILYAN LLC is a limited liability company organized under the laws of the State of Wyoming, United States.
1. Information We Collect
Information you give us directly
- Contact and support requests: your name, email address, phone number (if provided), and the content of your message.
- Product and warranty registration: your name, email address, order number, purchase date, product model, and where you bought the product.
- Email updates: your email address if you sign up for product tips, usage guides, or offers.
Information from purchases on Amazon and other retailers
When you buy Energilz products on Amazon or another marketplace, that retailer processes your order and payment. We receive only the limited order information the retailer shares with sellers, such as order number, products ordered, and shipping details needed to fulfill or support your order. We never receive or store your payment card details. Your purchase on a marketplace is also covered by that marketplace’s own privacy notice, for example the Amazon.com Privacy Notice.
Information collected automatically on our Site
When you visit the Site, we and our service providers may automatically collect technical information, such as your IP address, browser type, device type, pages viewed, and referring website, using cookies and similar technologies. This helps us keep the Site working, understand how visitors use it, and improve it.
2. How We Use Your Information
We use personal information to:
- Respond to your questions and provide customer support.
- Process product and warranty registrations and honor warranty claims.
- Send product setup guides, usage tips, and service messages related to your purchase.
- Send marketing emails, only if you have signed up for them. You can unsubscribe at any time.
- Operate, secure, and improve the Site and our products.
- Comply with legal obligations and enforce our terms.
3. How We Share Your Information
We do not sell your personal information. We share it only:
- With service providers who work on our behalf, such as website hosting, email delivery, and customer support tools. They may use your information only to provide services to us.
- With marketplaces and retailers such as Amazon, when needed to fulfill, support, or resolve an order you placed with them.
- For legal reasons: if required by law, to respond to lawful requests, or to protect our rights, customers, or others.
- In a business transfer: if we are involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
4. Cookies and Your Choices
You can set your browser to refuse or delete cookies. Some parts of the Site may not work properly without them. You can opt out of marketing emails at any time by clicking “unsubscribe” in any email or by contacting us.
5. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, such as the life of your product warranty, or as required by law. After that, we delete or anonymize it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live, including certain U.S. states, Canada, and Mexico, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your information.
- Opt out of marketing communications.
- Not be discriminated against for exercising your privacy rights.
To make a request, email us at support@energilz.com. We may need to verify your identity before we respond. We will respond within the time required by applicable law.
8. Children’s Privacy
Our Site and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. International Users
We are based in the United States, and we sell in the United States, Canada, and Mexico. Information you provide may be processed and stored in the United States, where data protection laws may differ from those in your country.
10. Third-Party Links
The Site may link to third-party websites, such as Amazon. We are not responsible for the privacy practices of those websites. Please review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Significant changes will be posted on the Site.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
GILYAN LLC (Energilz)
Email: support@energilz.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Website: https://energilz.com
