Every Energilz Hydrogen Water Bottle is built to last, and backed by a 3-year limited warranty. Here is exactly what that covers, in plain English.
We warrant that your Energilz Hydrogen Water Bottle (Digital 6000 PPB and Classic 3000 PPB) will be free from defects in materials and workmanship under normal personal use. The bottle is covered for up to 3 years from the original date of purchase once you register it, and the rechargeable battery is covered for 1 year from the original date of purchase. If a covered defect appears, we will repair or replace your bottle, or the affected part, at no charge to you.
Your bottle comes with a standard 1-year limited warranty automatically from your purchase date. To unlock the full 3-year coverage, you need to register your bottle, it is free and takes under a minute. Registering is how we verify your purchase and activate your extended warranty, so register to make sure you are covered for the full 3 years. The rechargeable battery is covered for 1 year.
A few simple habits keep your bottle covered and performing like new. Most importantly, never let the plates dry out, always keep some water inside. Run the cleaning function once a week, and every few weeks soak the bottle with warm water and a little white vinegar (about 3 parts water to 1 part vinegar) for 30 minutes, then rinse well, to clear mineral buildup. Damage caused by not following these steps is not covered.
Email us at support@energilz.com with:
To claim the extended 3-year coverage, your bottle needs to be registered. Not registered yet? You can register at energilz.com/registration before you file your claim.
We usually reply within a few hours and will guide you through the next steps.
For a valid claim within your coverage period, we will repair your bottle, send a replacement, or replace the affected part, whichever gets you back up and running fastest. If your exact model is no longer available, we will provide a comparable one.
This warranty applies to the original purchaser and is not transferable.
This limited warranty gives you specific rights. It does not take away or limit any rights you may have under the consumer protection laws that apply where you live. Those rights stand in addition to this warranty.